Summertime is finally here and with the amazing sunny weather we know that some of you are packing your things to go to summer houses all around Denmark!
If you’re one of the lucky ones travelling or you’re simply taking a staycation and are wondering what to do with your GRIM box subscription, then we have the solution for you! We have done our absolute best to create a flexible subscription to accommodate your summer holiday plans, whatever they may be.
1. Travelling to a summer house?
- update your delivery address
If you haven’t already heard, we are delivering to many new places in Nordsjælland, Roskilde and Aarhus! This could mean that we deliver to where you’ll be staying (go here to check our postcodes we deliver to). If this is the case, then all you have to do is change your delivery address (latest Friday midnight, the week before you will receive your box) and then a box of GRIM goodies will be at your doorstep. You won’t have to worry about the hassle of shopping!
We currently deliver to these postal codes: 1000 - 2990, 3450, 3460, 3500, 3520, 3650, 3660, 3670, 4000 & 8000-8270.
How you update your delivery address:
2. Going away and can’t bring your GRIM box?
- Just skip the boxes you don’t want
Do we not deliver to the area that you will be staying in or do you need a small break then simply skip the boxes for the weeks you don’t want them. Then you can plan ahead and ensure that when you’re back from your summer house or done with a small break, a new box will be on its way to you.
How to skip boxes:
3. Having a household full of guests?
- Swap your box to another size
Are you planning on having many guests this summer and feel that your box isn’t big enough, then you can change it to a bigger one (e.g you have a Small and Ugly then upgrade to our Big & Beastly box). Yes, you can also downgrade your box size too! We have 3 different sizes, so the world is your oyster!
How to swap your box:
4. Eating out a lot this summer?
- Change the frequency of your boxes
Are you getting a box every week and feel that you’re not able to eat all your fruits and veggies in time? No problem! Consider changing to a bi-weekly box subscription so you can get your GRIM box every second week instead. Or the opposite, if you want more GRIM fruit and veg change your subscription to a weekly one.
How to change the frequency:
Log in to your customer account
Click on “My subscriptions”, which brings you to an overview of your current subscription(s).
Select “edit”, next to the subscription that you would like to edit. Here you can change your current box delivery schedule (weekly = 1 and bi-weekly = 2).
Save your changes by clicking “save”.
All of these options were created to give you the most flexible and versatile subscription for you! If you have any questions, go to our FAQ where we have gathered almost every possible question you could have! If you don’t find what you’re looking for, then please send an email to firstname.lastname@example.org and we will be happy to help you!
→ Note that all changes to your subscription must take place latest Friday the week before your next box before we have processed your payment on Saturday.